Australian AI voice receptionist

Quantified revenue recovery system tailored to high-value, call-dependent Australian trade and allied health industries.

Eliminating the 85% voicemail hang-up rate with ultra-low latency conversational AI voice agents.

Vistura Voice answers every call for tradies, allied health clinics and local services — triaging emergencies, booking jobs and texting you the details, so callers never ring the next business on Google Maps.

🛡️ 7-day risk-free trial — catch at least one lost job or pay $0
Claim 7-day free trial →Talk to Ava
🎃 October Foundation Special

15% off implementation — all October

Become one of our foundation clients this month and save 15% on the one-off implementation cost of any package. That's up to $599 off getting your voice agent built, tested and live on your line.

  • ✓Applies to all four packages — 01 through 04
  • ✓Stacks with the 7-day risk-free trial
  • ✓Book by 31 October 2026 to lock it in
−15%
implementation cost
Claim the October special →Ends 31 October 2026 · Limited foundation spots
35–62%

of calls to Aussie trades and clinics go unanswered.

80–85%

of callers hang up on voicemail without leaving a message.

$126k

in revenue a typical business leaks to missed calls each year.

Hear it before you buy it

Meet our sample voice agents

Pick an industry and talk to its live AI voice agent in your browser — no sign-up.

PlumbingAlexApex Plumbing SolutionsTalk now →ElectricalChloeVoltShield ElectricalTalk now →HVACMatildaCoolBreeze Air & HeatingTalk now →BuildersOliverCraftstone HomesTalk now →PhysioNicoleMovement Lab PhysioTalk now →ChiroSarahSpineAlign ChiropracticTalk now →DentalEmmaHarbour Dental CareTalk now →PodiatryLiamStepAhead PodiatryTalk now →CleaningFreyaBondBack Pro CleaningTalk now →Pest ControlChrisTermiteGuard PestTalk now →
Try a live voice demo →
Who we answer for

Built for the businesses that live on the phone

Tradies

Plumbers, electricians, builders & HVAC

$7,200/mo
leaked from just 4 missed calls a week — at an average job value of $450–$1,800
  • ✓1 in 3 calls to Aussie trades goes unanswered
  • ✓Emergency triage for burst pipes, gas leaks & power outages
  • ✓Jobs booked straight into ServiceM8 or Google Calendar
  • ✓Texts you every job detail while you're on the tools
Allied Health

Physio, chiro, dental & podiatry

$100k+/yr
lost when 85% of patients hang up on hold or voicemail
  • ✓Books straight into Cliniko, Nookal or Dental4Windows
  • ✓AHPRA-compliant triage and medical guardrails
  • ✓Fills cancellations by calling your waitlist automatically
  • ✓A $650–$2,400 lifetime patient value rescued per booking
Local Services

Cleaning, pest control & mobile services

24/7
every call answered on the second ring
  • ✓Quotes using your exact pricing formulas
  • ✓Follows your termite warning protocol and dispatches thermal inspections
  • ✓Instant SMS confirmations to every customer
  • ✓Never lets a quote call ring out again
How it works

From missed calls to answered enquiries

A focused setup, designed to get your agent ready within 48 hours once we have your call-handling details and access.

01
Map your calls

We collect your opening hours, service area, booking rules and who to contact for urgent calls.

02
Build & test

Your agent learns your services and boundaries. We test bookings, emergencies, out-of-area calls and SMS before launch.

03
Connect your line

Set up missed-call forwarding where supported. You keep answering as usual; the agent catches calls you can't.

What happens to a call you miss

No new number for customers to remember. Call handling is built around how your business already works — and when numerous calls come in at once, every one is answered simultaneously. No queue, no busy signal.

Ask Ava about your calls →
  1. 01

    Your phone rings first

    Keep your existing business number and provider. When you're free, answer the call yourself as normal.

  2. 02

    Missed calls get picked up

    With conditional forwarding set up, unanswered or busy calls reach your Australian voice agent instead of voicemail.

  3. 03

    The next step is clear

    The agent gathers the caller's details, checks your service area and booking rules, and flags urgent situations for your on-call contact.

  4. 04

    You get the details

    Booking and lead details go to your agreed calendar or workflow, with a text alert so you can follow up.

Good to know

Common questions

Can it handle numerous calls at the same time?

Yes. Unlike a human receptionist, your voice agent answers every call simultaneously — whether it's two calls or twenty landing at once. Nobody is left on hold or greeted by a busy signal, even during a Monday-morning rush or a storm-day surge.

Do I need to change my phone number?

No. The setup is designed around your existing number. Where your phone provider supports conditional forwarding, calls you miss or can't take can divert to the agent. We'll check the options for your provider during setup.

What if a caller has an emergency?

Before launch, we agree on what counts as urgent for your business and who should receive those calls. We test those scenarios before switching forwarding on. A voice agent is not a substitute for emergency services or medical advice.

Will it quote every job over the phone?

Only when you've supplied an approved pricing rule. Bespoke or variable jobs can be booked for an inspection and an on-site quote instead of guessing a price.

How do I know it's working?

We check the first days of call activity and provide a day-seven summary of captured enquiries and estimated opportunity, based on the calls handled.

Our guarantee

7-day risk-free trial. Catch a lost job, or pay zero.

Zero risk

We put your custom Aussie voice agent on your line for 7 days. No upfront payment.

The promise

If it doesn't catch at least one job or patient you would have lost, you pay nothing — we pack up.

Limited spots

Only 3 local trade businesses a month, so every setup gets our full attention.

Pricing

Four packages, one goal: every call answered

All prices in AUD, GST included. One-off implementation covers setup, testing and going live on your line.

🎃 October Foundation Special: 15% off implementation on every package — book by 31 Oct 2026

Most popular
01
Dedicated Inbound Voice Recovery Agent

24/7 telephone answering & instant CRM job booking in natural Australian voice.

For Emergency trades (plumbers, sparkies, HVAC) & allied health (dental, physio)

$695/ monthincl. GST
+ $1995 $1,696 implementation (incl. GST)15% off in October — save $299
✓ 7-day risk-free trial included600 voice minutes/mo included

Answers inbound calls in under 2 rings when you're on the tools or the desk is busy. Triages emergencies, gives immediate property isolation advice (water/gas turn-off), qualifies the job and books it straight into your system.

In plain English: Think of it as a full-time receptionist who never sleeps, never takes holidays, and picks up in under 2 rings — for a fraction of a wage.
This is for you if — Your phone rings while you're on the tools or with a patient, and you want those calls answered and booked without calling back at the end of the day.
The ROI: Tradies average $480/job. Catching just 3 to 5 missed calls per month recovers $1,440 to $2,400+ in profit from a $695/mo investment.
  • ✓Dedicated Australian local number (+61 7 / +61 2 / +61 3)
  • ✓Natural Aussie voice model
  • ✓Handles numerous concurrent calls at once — no queue, no busy signal
  • ✓Real-time ServiceM8, Cliniko or Google Calendar 2-way sync
  • ✓Instant SMS confirmation to the caller's mobile
  • ✓Compliant call-recording disclosure on every call
02
After-Hours & Weekend Emergency Triage Shield

Captures high-margin emergency callouts while protecting your sleep & family time.

For 24/7 emergency plumbers, electricians, locksmiths & emergency dental

$495/ monthincl. GST
+ $995 $846 implementation (incl. GST)15% off in October — save $149
✓ 7-day risk-free trial included300 voice minutes/mo included

Takes over call handling between 5:00 PM and 7:00 AM on weekdays and all weekend. Filters out low-margin tyre kickers, discloses your standard after-hours callout fee ($250–$450) and only warm-transfers genuine emergencies to the on-call mobile.

In plain English: A night-and-weekend guard: genuine emergencies reach your mobile straight away, and everything else gets quietly booked for business hours.
This is for you if — You want the 6 PM burst-pipe jobs (at $250–$450 callout) without giving up your nights — you're only woken for the calls worth waking for.
The ROI: A single weekend burst pipe or emergency dental extraction generates $850–$1,600+ AUD, instantly paying for multiple months of service.
  • ✓Automated schedule activation (5 PM–7 AM weekdays + 24/7 weekends)
  • ✓Warm transfer bridge to the on-call technician's handset
  • ✓After-hours fee disclosure guardrail
  • ✓Priority emergency SMS with the full caller transcript
  • ✓Non-emergencies scheduled straight into Monday morning's calendar
03
15-Second Speed-to-Lead SMS Failover

Instant lead reclamation if a caller hangs up before the agent connects.

For High-ticket builders, roofers, commercial HVAC & renovation contractors

$295/ monthincl. GST
+ $495 $421 implementation (incl. GST)15% off in October — save $74
✓ 7-day risk-free trial included150 voice minutes/mo included

If a high-intent homeowner hangs up before the voice agent connects, the system detects the dropped call and dispatches an automated, hyper-personalised SMS in under 15 seconds: "G'day, saw we just missed your call while on site. Are you having an urgent issue?"

In plain English: If a caller hangs up before the agent connects, a personal text lands on their phone within 15 seconds — before they call the next business on Google.
This is for you if — Your jobs are worth thousands and losing even one quote call a month hurts. This is the cheapest safety net on this page.
The ROI: Saves 2 to 4 high-ticket quote opportunities every month before the homeowner calls the next business down on Google Maps.
  • ✓Carrier-level dropped-call detection
  • ✓Under-15-second SMS dispatch engine
  • ✓Interactive SMS replies flow into your lead pipeline
  • ✓Automatic calendar appointment drop link
04
Multi-Van & Multi-Location Fleet Dispatch

Territory-aware intelligent voice dispatch for growing trade teams & clinic groups.

For Trade fleets (4 to 20 vans) & multi-location allied health clinics

$1450/ monthincl. GST
+ $3995 $3,396 implementation (incl. GST)15% off in October — save $599
✓ 7-day risk-free trial included1,500 voice minutes/mo included

Extracts the caller's suburb and postcode in real-time conversation, cross-references technician service territories and live van schedules, and books the job onto the optimal van schedule without a human dispatcher.

In plain English: One voice agent that knows which van is closest and which clinic has a free slot, then books the job with the right team member — no dispatcher needed.
This is for you if — You've got 4 to 20 vans or several clinic locations and you (or your office staff) are tired of playing dispatcher between them.
The ROI: Replaces an internal $65,000/year office dispatcher with an automated system that operates 24/7 with zero sick leave or dropped calls.
  • ✓Suburb radius filtering with polite out-of-area referral (>45 km)
  • ✓Multi-technician calendar roster load balancing
  • ✓Conversational IVR tree with AI nodes
  • ✓Dedicated Slack/Teams technician dispatch notifications
  • ✓Weekly SLA & revenue recovery dashboard

Fair use: extra voice minutes beyond your allowance are $0.35/min (incl. GST). Package 03 includes unlimited SMS failover. No lock-in contracts, predictable billing, no surprise fees.

Your ongoing fee covers everything after launch: in-scope fault fixes when a system Vistura built stops working as agreed, and system maintenance to keep your agent healthy. Cancel at any time without a cancellation fee or future charges. If a prepaid plan ends early, we recalculate time used at the month-to-month rate and refund any remaining prepaid balance on a pro-rata basis.
Free handover: everything we build for you is yours. Whenever you leave, we hand over your voice agent, call flows, scripts, knowledge base and configuration at no cost — no lock-in, no handover fee.
Compare

Vistura Voice vs the alternatives

Vistura VoiceIn-house receptionistMessage-taking serviceVoicemail
Hours covered24/7/365~38 hrs/week, minus leaveBusiness hours, some 24/7Always on, rarely heard
Calls at onceUnlimited, simultaneouslyOne at a timeHold queues at peakN/A
Books jobs into your calendarLive ServiceM8, Cliniko or Google syncYes, manuallyTakes a message onlyNo
Emergency triageInstant advice + warm transferOffice hours onlyBasic message relayNo — 85% hang up
Pickup speedUnder 2 ringsWhen freeVaries, hold timesCaller hangs up
Monthly cost$295–$1,450$5,500+ wage + super$300–$1,200+ per-call fees$0 — plus lost jobs
Beyond the packages

Custom work, priced per project

Separate enquiries — quoted individually, with the scope and final price confirmed before any work starts.

08Separate enquiry

Custom Apps

For a problem that does not fit a defined package: custom apps, bespoke agents, integrations, workflows or knowledge tools built around your business.

Custom app packages: A$459 for a basic app, up to A$4,590 for a complex app (incl. GST). We confirm the scope and final price before work starts.
Tell us what you have in mind
09Starting price

Web Page Development

A one-page business website or landing page, shaped around your content, brand and main call to action.

One-page website · from A$459 (incl. GST) — final price depends on the page and features agreed for your project.
Ask about a web page

Start your 7-day risk-free trial